Refund & Returns
Please review our terms carefully before placing an order or booking a service.
No Order Returns
Once an order is delivered, no returns or refunds are provided.
2-Day Service Window
Local repair issues must be reported at the shop within 1-2 days.
Owner Approval
Refunds for repairs require manual verification and owner permission.
Product Orders
Final Sale Agreement
At Jasmin Mobile, we strictly follow a No Refund and No Return policy for all smartphone and accessory orders once they have been delivered. Customers are advised to check product descriptions and specs carefully before purchasing.
Repair Services
Physical Verification
Nearby customers who utilize our repair services must visit the shop within 1-2 days if they encounter an issue. The problem will only be checked if our specialist repair technician is available on-site.
Resolution Terms
Checking a service issue does not guarantee a refund or replacement. A refund will only be considered if a genuine technical fault is found from our end, and it must be approved by the shop owner personally. No exceptions will be made.
Contact for Assistance
If you have any doubts regarding your specific situation, please contact us before proceeding with a purchase or repair.